100% Community Course – Body

A Ground-breaking Approach

There are ten ACEs that can be traumatizing – hurting children, families, students, the workforce and local economies. There are ten family services, five for “surviving” and five for “thriving,” that can prevent ACEs and address trauma. The 100% Community Course provides local leaders with an understanding of the strategies and technology required to ensure that ten vital services meet the needs of all county residents – 100% of our families in 100% of our communities.

In their book Anna, Age Eight, the authors Courtney and Cappello advocate for the strengthening of ten key family-serving sectors, creating the community environments where children are safe and families thrive.

The 100% Community Course is building a network of stakeholders skilled in data-informed decision-making, working together, sharing strategies and achieving measurable and meaningful progress as we work to design communities and cities that are family-friendly and trauma-free.

The course is based on decades of research in childhood adversity, the social determinants of health, collective impact, continuous quality improvement and state-of-the-art technology. Our course supports leaders from the community, government, non-profit agencies, foundations, technology firms and businesses who believe our children’s safety and success are our number one priority.

100% Community is a course for courageous, compassionate and collaborative change makers. You’re committing to every child’s safety and success.
Katherine Ortega Courtney, PhD and Dominic Cappello

100% Community is focused on developing real-world projects and is based, in part, on the Resilience Leaders course implemented in New Mexico and Kentucky and the Data Leaders for Child Welfare course implemented in New Mexico, New York City, Connecticut and Pennsylvania over the last five years.

A Blended Learning Process that Empowers

There are four components to the 100% Community Course:

  • A 2-day face-to-face classroom experience
  • Coaching via teleconferencing
  • 5 Web-based lessons including access to a repository of links to data and research on our ten “surviving and thriving” service areas
  • Ongoing technical assistance via video conference to support course graduates with the design and implementation of local innovations and projects

The course answers five vital questions:

  1. How do we create change in our county so that 100% thrive?
  2. How do we assess challenges and our capacity to solve them?
  3. How do we plan and research evidence-informed solutions?
  4. How do we implement action and activities, guided by logic, working in alignment with current efforts and supported by partnerships?
  5. How do we evaluate and share meaningful progress?

A result-focused process to solve real world challenges

The five session course includes classroom instruction, coaching and web-based lessons and can be customized to adapt to the unique needs and scheduling of the education workforce:

  1. Creating change and a county where 100% thrive
  2. Assessing Challenges and Capacity to Solve them
  3. Planning and researching solutions
  4. Preparing for action, guided by logic
  5. How we evaluate and share progress

Overview of Topics

ONE: Creating change and a county where 100% thrive

We explore the second phase of CQI: planning. We focus on researching evidence-informed solutions to the problems impacting service delivery and availability. Participants explore the web-based learning management system to identify strategies shown to increase the quality and quantity of our ten “survival services” and “thriving services.”

  • The four-phase framework continuous quality improvement (CQI): assess, plan, act and evaluate.
  • The process called Adaptive Leadership, shown to help facilitate change on the agency and community levels.
  • The Collective Impact model shown to create a shared vision, goals, and strategies for supporting strategies that empower the change process.

We emphasize the importance of creativity, critical thinking and collaboration as we move forward to create the 100% Community that’s family-focused and child-centered.

TWO: Assessing challenges and capacities

We explore the first phase of CQI: assessment. We learn how to use data to identify the challenges related to ACEs facing children, youth, families, the workforce and local economies – focused on each of the ten particular “surviving” and “thriving” sectors and area of interest. We explore the current capacity of local government, non-governmental organizations, school systems, and higher education programs to address challenges, and focus on how to work in alignment with current local efforts. We emphasize the importance of having a shared vision of creating a family-centered and child-focused county where 100% thrive.

THREE: Planning and researching solutions

We explore the second phase of CQI: planning. We focus on researching evidence-based solutions to the problems you seek to solve. Participants explore the web-based learning management system to explore evidence-based solutions and tech-empowered innovation in our ten focus areas:

Survival Services

Food

Food

Housing

Housing

Medical/Dental Care

Medical/Dental Care

Behavioral Health Care

Behavioral Health Care

Transportation

Transportation

Thriving Services

Parent Supports

Parent Supports

Early Childhood Learning

Early Childhood Learning

Community Schools

Community Schools

Youth Mentors

Youth Mentors

Job Training

Job Training

We explore how to work effectively in each sector so that within each county, sectors and services are strengthened to meet the needs of 100% of residents.

FOUR: Preparing for action, guided by logic

We explore the action phase of CQI. We also learn about the components of a planning tool called a logic model to describe our proposed project and guide our action. Logic model components that detail a project include: hypothesis, goals, inputs, measurable activities, outputs, short-term and long-term outcomes. We also introduce participants to the impact of political and social factors on the development of proposed projects focusing on getting each sector working to serve 100% of residents.

FIVE: How we evaluate progress and share progress

We explore the evaluation phase of CQI. We learn about various evaluation tools to measure meaningful progress with our projects. We also revisit the process called Adaptive Leadership, to support course graduates as they begin the change process with their local projects. At the end of this session, participants share their projects with the community in our graduation ceremony, open to stakeholders.

A web-based repository for research on solutions

100% Community course is housed within a web-based learning management system. The system is a repository for data and research focused on our top ten priority areas: behavioral health care, parent supports, early childhood learning programs, youth mentorship, community schools, housing, food, medical/dental care, transportation, and job training. In addition to housing best practice and innovation with ten sectors, our research areas include:

  • Adverse Childhood Experiences (ACEs) and trauma
  • Historical Trauma, Healing and Resilience
  • Social Determinants of Health
  • Collective Impact
  • Continuous Quality Improvement
  • Adaptive Leadership
  • Technology
  • Socially-Engaged Art and Campaigns and Messaging
  • Child Welfare Research

Course reading

Anna, Age Eight: The data-driven prevention of childhood trauma and maltreatment by Katherine Ortega Courtney, PhD and Dominic Cappello

100% Community: How we’re ending childhood trauma to ensure the success of all our children, students, families and local economies by Katherine Ortega Courtney and Dominic Cappello

The Practice of Adaptive Leadership: Tools for Tactics for Changing Your Organization and the World by Ronald Heifetz, Alexander Grashow, and Marty Linsky

Course Instructors

The course is introduced in a two-day session by the developers of the 100% Initiative Katherine Ortega Courtney, PhD and Dominic Cappello.

Dr. Katherine Ortega Courtney<br />Co-director

Dr. Katherine Ortega Courtney
Co-director

Dr. Courtney is an advocate for strengthening continuous quality improvement in all family-serving organizations, from health care to transportation, to create a seamless system of health and safety in each county. She promotes a data-driven, cross-sector and technology-empowered county capacity-building process. She is also the co-author, with Dominic Cappello, of 100% Community: Ensuring the 10 Vital Services for Surviving and Thriving to guide local leadership in every state and county in their work designing fully-resourced cities and towns where vital services like health care, among ten surviving and thriving services, meet the needs of all families and community members. She and Cappello are also co-authors of Anna, Age Eight: The data-driven prevention of childhood trauma and maltreatment, which serves as a long overdue call-to-action for each state to end adverse childhood experiences (ACEs), trauma, social adversity and health disparities. Dr. Courtney has a PhD in Experimental Psychology from Texas Christian University, where she studied at the Institute of Behavioral Research. Dr. Courtney worked with the State of New Mexico for eight years, first as the Juvenile Justice Epidemiologist, then as Bureau Chief of the Child Protective Services Research, Assessment and Data Bureau. Dr. Courtney championed and co-developed the New Mexico Data Leaders for Child Welfare program, which was implemented in NYC, Connecticut and Pennsylvania. She has worked in policy, research and has led community initiatives through her work at the Santa Fe Community Foundation and the New Mexico Early Childhood Development Partnership.

Dr. Katherine Ortega Courtney<br />Co-director

Dr. Katherine Ortega Courtney
Co-director

Dr. Courtney is an advocate for strengthening continuous quality improvement in all family-serving organizations, from health care to transportation, to create a seamless system of health and safety in each county. She promotes a data-driven, cross-sector and technology-empowered county capacity-building process. She is also the co-author, with Dominic Cappello, of 100% Community: Ensuring the 10 Vital Services for Surviving and Thriving to guide local leadership in every state and county in their work designing fully-resourced cities and towns where vital services like health care, among ten surviving and thriving services, meet the needs of all families and community members. She and Cappello are also co-authors of Anna, Age Eight: The data-driven prevention of childhood trauma and maltreatment, which serves as a long overdue call-to-action for each state to end adverse childhood experiences (ACEs), trauma, social adversity and health disparities. Dr. Courtney has a PhD in Experimental Psychology from Texas Christian University, where she studied at the Institute of Behavioral Research. Dr. Courtney worked with the State of New Mexico for eight years, first as the Juvenile Justice Epidemiologist, then as Bureau Chief of the Child Protective Services Research, Assessment and Data Bureau. Dr. Courtney championed and co-developed the New Mexico Data Leaders for Child Welfare program, which was implemented in NYC, Connecticut and Pennsylvania. She has worked in policy, research and has led community initiatives through her work at the Santa Fe Community Foundation and the New Mexico Early Childhood Development Partnership.

Dominic Cappello<br />Co-director

Dominic Cappello
Co-director

Cappello is a New York Times bestselling author with decades of experience advocating for public health, safety and systems of care. An advocate for continuous quality improvement in the public sectors, he promotes a data-driven, cross-sector and technology-empowered county capacity-building process. Cappello is also the co-author, with Dr. Ortega Courtney, of 100% Community: Ensuring the 10 Vital Services for Surviving and Thriving to guide local leadership in every state and county in their work designing fully-resourced cities and towns where vital services like health care, among ten surviving and thriving services, meet the needs of all families and community members. He and Dr. Courtney are also co-authors of Anna, Age Eight: The data-driven prevention of childhood trauma and maltreatment, which serves as an urgently needed call-to-action for each state to end adverse childhood experiences (ACEs), trauma, social adversity and health disparities. Cappello worked for the New Mexico Department of Health Epidemiology and Response Division and the New Mexico Child Protective Services Research, Assessment and Data Bureau, where he co-developed the Data Leaders for Child Welfare program, which he implemented in New York City, Connecticut, New Mexico and Pennsylvania. Cappello has a Master of Arts in Liberal Studies with an emphasis in Language and Communication from Regis University. He is the creator of the Ten Talks book series on family health and safety that gained a national audience when he discussed his work on The Oprah Winfrey Show. Cappello also curated Santa Fe’s first public TEDx conference to showcase technology and socially-engaged solutions to all our public health and safety challenges.

Dominic Cappello<br />Co-director

Dominic Cappello
Co-director

Cappello is a New York Times bestselling author with decades of experience advocating for public health, safety and systems of care. An advocate for continuous quality improvement in the public sectors, he promotes a data-driven, cross-sector and technology-empowered county capacity-building process. Cappello is also the co-author, with Dr. Ortega Courtney, of 100% Community: Ensuring the 10 Vital Services for Surviving and Thriving to guide local leadership in every state and county in their work designing fully-resourced cities and towns where vital services like health care, among ten surviving and thriving services, meet the needs of all families and community members. He and Dr. Courtney are also co-authors of Anna, Age Eight: The data-driven prevention of childhood trauma and maltreatment, which serves as an urgently needed call-to-action for each state to end adverse childhood experiences (ACEs), trauma, social adversity and health disparities. Cappello worked for the New Mexico Department of Health Epidemiology and Response Division and the New Mexico Child Protective Services Research, Assessment and Data Bureau, where he co-developed the Data Leaders for Child Welfare program, which he implemented in New York City, Connecticut, New Mexico and Pennsylvania. Cappello has a Master of Arts in Liberal Studies with an emphasis in Language and Communication from Regis University. He is the creator of the Ten Talks book series on family health and safety that gained a national audience when he discussed his work on The Oprah Winfrey Show. Cappello also curated Santa Fe’s first public TEDx conference to showcase technology and socially-engaged solutions to all our public health and safety challenges.

An Opportunity to Work Differently

The 100% Community Course can be customized to meet the needs and schedules of local county participants, offering both face-to-face instruction, coaching and web-based instruction. Participants attend in teams of two or three, as each team develops a project to strengthen their agency’s or community’s work in their particular sector. These projects may be changes in policy or programming, all designed to increase access to ten vital services for youth and family members.

Contact

For information about 100% Community Course registration, schedules, pre-requisites, faculty, costs and CEUs, please contact us.