SAN MIGUEL
COUNTY, NM
100% New Mexico initiative is ensuring the 10 vital services for surviving and thriving
MISSION
A countywide system of care
The 100% New Mexico initiative is working to ensure that all our families and community members have access to ten vital services, committed to strengthening their health, safety and resilience. Our action teams work with local leaders and service providers to strengthen the services we all need to be healthy and safe. The five “surviving” services are medical care, housing security programs, food security programs, behavioral health care and transportation to services. Five services for “thriving” include: parent supports, early childhood learning/child care, fully-resourced community-focused schools, youth mentors and job training.
For those interested in supporting a data-driven, collaborative and technology-empowered initiative, please contact us at the Anna, Age Eight Institute.
OUR TEN VITAL SERVICES
Survival Services
Medical/Dental Care
Behavioral Health Care
Food
Housing
Transportation
Thriving Services
Parent Supports
Early Childhood Learning
Community Schools
Youth Mentors
Job Training
SEVEN STEPS TO 100%
Step 1: Survey your county residents
Initiative teams implement a countywide survey that assesses resident’s access to 10 vital services for surviving and thriving (like health care, transport and job training) and why barriers exist. You’ll learn that different populations will have different challenges.
How are our families surviving?
Initiative teams are surveying families across their county, getting the answers about gaps in vital services. Review the Rio Arriba County Survey Report.
Step 2: Review Survey Results
Initiative teams review the survey data to learn what percentage of county residents struggle to access vital services, and why challenges accessing services exist and where they exist in the county. You can review the data from the countywide survey, especially the barriers to accessing services. Each barrier (such as unfriendly hours, lack of transport to services) will require analysis and a plan to address it.
What are barriers to services?
Initiative teams are analyzing survey results to identify where barriers to vital services exist and why. Review the Doña Ana County Survey Report.
Step 3: Assess the ten surviving and thriving services
Initiative teams, including ten action teams created (each one focused on one sector such as food or medical care) learn about the capacity of current services in all 10 surviving and thriving sectors. The goal is to understand challenges service organizations face when meeting the needs of county residents.
What’s the capacity of providers?
Initiative teams are assessing why service providers and organizations struggle to meet local needs and how to increase their capacity. Explore the San Miguel 100% initiative and other initiatives across New Mexico.
Step 4: Ensure that a county directory to ten vital services exists
Each of the county’s ten action teams update an existing online directory to services or create a new updated directory guiding residents to the ten vital services. (Note that directories will need local monitoring and updating based on changes in services due to COVID-19).
How do families find support?
Initiative teams are designing directories and constantly updating them to provide accurate information. Visit the new directory for San Miguel County.
Step 5: Identify innovative policies and programs to fix barriers to accessing ten services
To address the barriers identified in the countywide survey, initiative teams learn about innovations in all ten sectors that can increase access, user-friendliness and quality of services. The book 100% Community and the @100% book series on each of the ten sectors offers many potential innovative strategies to reduce gaps in services and strengthen a countywide system of support. Action Teams can review and prioritize innovations.
How do we ensure access?
Initiative teams are exploring a menu of evidence-informed strategies to ensure all residents can access services. Visit the @100% book series.
Step 6: Get buy-in from local government and stakeholders to support innovation that ensures 100% of county residents have access to ten vital services
Initiative teams identify, support and implement innovations including new technologies, local policies, programs and agency protocols. This is the action phase that requires project management and ongoing tracking of local innovation in ten sectors.
How do we engage local leaders?
Initiative teams are strengthening partnerships with local elected leaders and stakeholders, working in alignment. Read Leadership@100%.
Step 7: Evaluate effectiveness of each innovation and measure the increase in access to ten vital services
Initiative teams measure the impact of innovations on all ten surviving and thriving services with feedback from residents and providers. We work to ensure that our local work on each innovation is moving the needle on improving access to services so that 100% of residents thrive.
How do we track progress?
Initiative teams are using a variety of tools to ensure that they can measure meaningful progress. Read Assessment@100%.
OUR GOALS
INITIATIVE ACTIVITIES
- Strengthen Emergency Management/Coordinated Response to COVID-19
- Align all county, city and community activities
- Strengthen dispatch and communication
- Ensure ten vital services for surviving and thriving exist and address gaps
- Strengthen the data-driven process of identifying and solving problems to achieve measurable results: increased service and increased user-friendliness of services
- Strengthen community process to support state and local efforts to be efficient and effective as needs grow exponentially
- Support direct service providers with technical assistance in order to improve services and support innovation and problem-solving
OUR MODEL
How we work together
The 100% New Mexico San Miguel County team is “meeting” throughout the week, strengthening their use of groundbreaking technologies and remote conferencing solutions to engage in meetings, workshops and training. Initiative directors and ten action team leaders are connecting to identify needs and address gaps in vital services. The team also connects with specialists in Santa Fe to enlist support in strategic planning, surveying of residents, analyzing data and working with local agency staff to strengthen services in a timely manner. The work is guided by the book 100% Community: Ensuring 10 Vital Services for Surviving and Thriving by Santa Fe-based authors and Anna, Age Eight Institute co-directors Katherine Ortega Courtney, PhD and Dominic Cappello.
GUIDING 100% New Mexico: SAN MIGUEL COUNTY
100% New Mexico initiative: San Miguel County Co-director
Matthew Probst, PA-C, Medical Director, El Centro Family Health
100% New Mexico initiative: San Miguel County Co-director
Chris Lopez, San Miguel County Sheriff
100% New Mexico initiative: San Miguel County
Liz Probst, Community Resources Specialist
100% SUPPORT FOR SAN MIGUEL COUNTY
If you would like to support the San Miguel County, NM 100% New Mexico initiative, you may donate funds via their sponsor Highlands University. You will need to designate “100% Community” on the donation page. For more information please contact 100% Community project leader Matt Probst (mattprobst100@gmail.com).
10 SECTORS
SURVIVING & THRIVING
OUR TEN ACTION TEAMS STRENGTHEN THE ORGANIZATIONS THAT SERVE OUR RESIDENTS
County co-leaders are listed below. Click on the sector name to learn about its mission and other important details.
Survival Services
Medical/Dental Care [details]
Co-leader
Louella Read, Alta Vista Regional Hospital
Co-leader
David Muniz, El Centro Family Health
Behavioral Health Care [details]
Co-leader
Breena Tafoya, Kids Counseling
Co-leader
Chelsea Lucero, El Centro Family Health
Food [details]
Co-leader
Dr. Peter Skelton, NMSU
Co-leader
Naomi Swinton, Dean of Students United World College
Co-leader
Bonnie Bolton, Comedor de Pasqual
Co-leader
Wanda Salazar, Las Vegas Senior Center
Housing [details]
Co-leader
Max Trujillo Commissioner, San Miguel County
Co-leader
Yvette Arellanes, Real Estate Professional
Transportation [details]
Co-leader
Rick Vigil, Bus Contractor
Co-leader
Darlene Arguello, City of Las Vegas
Co-leader
James Gallegos, NMDOT
Thriving Services
Parent Supports [details]
Co-leader
Aaron Gallegos, Retired from CYFD
Co-leader
JoAnn LaFerriere, Child advocate
Co-leader
Monica Brown, CYFD
Early Childhood Programs [details]
Co-leader
Melissa Duran, West Las Vegas School District
Co-leader
Rosemarie Salinas, West Las Vegas, Pre-K
Community Schools [details]
Co-leader
Dr. Kim Blea New Mexico Highlands University, Dean of Students
Co-leader
Chris Gutierrez, West Las Vegas Schools, Superintendent
Co-leader
Dennis Romero, Las Vegas City Schools, Board Member
Co-leader
Christine Ludi, West Las Vegas Schools, Board Member
Youth Mentors [details]
Co-leader
Lou Ann Romero, Big Brothers/Big Sisters
Co-leader
Eric Romero, NMHU
Job Training [details]
Leader
Elaine Luna, Area Health Education Centers/Luna Community College/UNM
OUR DIRECTORY
As we mentioned above in STEP 4: ENSURE THAT A COUNTY DIRECTORY TO TEN VITAL SERVICES EXISTS, our initiative’s action teams assessed all the local service organizations in their sector to create an up-to-date directory to ten vital services (noting changes in services due to the pandemic). Our directory also serves as an assessment tool, identifying the capacity of our county’s ten sectors to meet the needs of families. Go to TenVitalServicesNM.org
YOUR NEXT STEP
To get more information on the 100% New Mexico initiative, take the next step and contact us.
