WE STRENGTHEN THE BEHAVIORAL HEALTH CARE SYSTEMS THAT SERVE OUR RESIDENTS
Ensuring behavioral health care for 100% of county residents. The 100% New Mexico behavioral health care action team identifies challenges, researches solutions and supports organizations in improving services. The long-term goal is creating a countywide system of behavioral health care security programs with collaboration and coordination with all city government, county government and non-governmental organizations within the county’s borders.
The 100% New Mexico behavioral health care action team collects and analyzes data then identifies gaps in behavioral health care services. The 100% Community survey data, including informational interviews with residents of all communities within the county’s borders, reveal which populations and communities lack easy access to behavioral health care services. The survey also reveals why services may be difficult to access. Difficulties may include a lack of awareness of programs, lack of transport to programs, lack of easy-to-access hours or no easy-to-access services.
The 100% New Mexico behavioral health care action team focuses on identifying which organizations currently need capacity-building in order to meet the need. The team identifies partnerships to improve services. This can be done through a process of continuous quality improvement (the data-driven “assess-plan-act-evaluate” process).
The 100% New Mexico behavioral health care action team focuses on identifying which private sector businesses can help address health care insecurity throughout the county. The team works to create partnerships between businesses and behavioral health care systems and programs.
The 100% New Mexico behavioral health care action team focuses on identifying how to use technology, including websites and apps, to increase awareness of behavioral health care insecurity, increase resources to provide care, and increase alignment of services across all cities and communities within the county’s borders. The team also works to address the digital divide to increase access for all county residents to mobile devices and the Internet through community access points.
The 100% New Mexico behavioral health care action team focuses on reaching all county residents in order to mobilize community teams to address behavioral health care insecurity. The team works to engage all county residents who have free time (retirees, college students, etc.) to support behavioral health care security efforts. The team also works to create opportunities for all county residents to share their ideas for problem solving.
The 100% behavioral health care action team focuses on strengthening the capacity of all schools to increase their capacity to address behavioral health challenges, including adverse childhood experiences and trauma, among their student and their parents. The team focuses on how to fund schools to adopt the “community school” model with school-based behavioral health care.
The 100% New Mexico behavioral health care action team focuses on identifying which individuals and programs working with local higher education can support behavioral health security efforts. This includes identifying support for surveying, data analysis, researching solutions, and creating campus-based care, along with engaging students and staff in behavioral health security efforts.
The 100% New Mexico behavioral health care action team focuses on identifying the capacity of city and county government to strengthen their current behavioral health care security efforts and expand them to meet the need. This includes a special focus on meeting the needs of the county’s most vulnerable residents. Teams will recommend to local government the most up-to-date methods and software to accurately track program effectiveness.
The 100% New Mexico behavioral care action team focuses on identifying which programs the federal and state government offer to support countywide behavioral health care security. This process includes networking, advocating and grant writing.
The 100% New Mexico behavioral care action team focuses on the long-term goal of creating a county-city “Department of Wellness” to focus on behavioral health care challenges. This includes surveying residents on their access to care, their need for the programs and why they might be difficult to access. This proposed department could also support ongoing research in behavioral health security programs and support local efforts to ensure timely behavioral health care and security across the county.
To identify gaps in county services, strengthen service organizations, and create a networked countywide system of services, timely support and empowerment. Identifying solutions that meet the needs of those county residents with and without access to the web.
All forms of behavioral health care are enhanced with delivery systems empowered by video conferencing. A countywide system of support is strengthened.
The 100% New Mexico action team focused on behavioral health care serves a vital role in a time of crisis and change. The action team works with partners in the behavioral healthcare field to support reaching all county residents with the timely care they may need. This includes assessing to what degree county residents have easy access to current care. Gaps will include costs, transport and awareness of services. In many cases, the team can promote use of video conferencing technology to serve many clients. Assessments by the team are made to identify who might not be able to use such technology and create face to face options for behavioral health care. New support groups are being developed to meet the unique needs of different populations.
Step 1: Survey your county residents
Initiative teams implement a countywide survey that assesses resident’s access to 10 vital services for surviving and thriving (like health care, transport and job training) and why barriers exist. You’ll learn that different populations will have different challenges.
Step 2: Review Survey Results
Initiative teams review the survey data to learn what percentage of county residents struggle to access vital services, and why challenges accessing services exist and where they exist in the county. You can review the data from the countywide survey, especially the barriers to accessing services. Each barrier (such as unfriendly hours, lack of transport to services) will require analysis and a plan to address it.
Step 3: Assess the ten surviving and thriving services
Initiative teams, including ten action teams created (each one focused on one sector such as food or medical care) learn about the capacity of current services in all 10 surviving and thriving sectors. The goal is to understand challenges service organizations face when meeting the needs of county residents.
Step 4: Ensure that a county directory to ten vital services exists
Each of the county’s ten action teams update an existing online directory to services or create a new updated directory guiding residents to the ten vital services. (Note that directories will need local monitoring and updating based on changes in services due to COVID-19).
Step 5: Identify innovative policies and programs to fix barriers to accessing ten services
To address the barriers identified in the countywide survey, initiative teams learn about innovations in all ten sectors that can increase access, user-friendliness and quality of services. The book 100% Community and the @100% book series on each of the ten sectors offers many potential innovative strategies to reduce gaps in services and strengthen a countywide system of support. Action Teams can review and prioritize innovations.
Step 6: Get buy-in from local government and stakeholders to support innovation that ensures 100% of county residents have access to ten vital services
Initiative teams identify, support and implement innovations including new technologies, local policies, programs and agency protocols. This is the action phase that requires project management and ongoing tracking of local innovation in ten sectors.
Step 7: Evaluate effectiveness of each innovation and measure the increase in access to ten vital services
Initiative teams measure the impact of innovations on all ten surviving and thriving services with feedback from residents and providers. We work to ensure that our local work on each innovation is moving the needle on improving access to services so that 100% of residents thrive.
BEHAVIORAL HEALTH CARE@100% GUIDES THE WORK IN YOUR COUNTY
Our book explores the impact of mental health care disparities, including lack of affordable and accessible behavioral health care, and how county systems of care can be increased to ensure access for children, families and all community members. Behavioral Health Care@100% details how county leaders can collaborate to ensure that a countywide system of behavioral health care is created from existing and new public and private care programs to meet the needs of our all county residents. Behavioral Health Care@100%, built around excerpts from the groundbreaking 100% Community: Ensuring 10 Vital Services for Surviving and Thriving, inspires in times both calm and chaotic, through public health crises and economic disruptions.
INSIDE: EVERYTHING YOU NEED TO INNOVATE
- Continuous Quality Improvement Guides Us with Data
- Sharing the Vision to Achieve Collective Impact
- Behavioral Health Care@100%
- The 100% New Mexico Survey
- Engaging with Elected Lawmakers
- 100% Community-County Program Org Chart
- 100% Community-Partnerships
- 100% New Mexico initiative-Logic Model
- 100% Community-Timeline
- Crisis-proof County Readiness Checklist
THE 100% COMMUNITY BOOK GUIDES THE WORK IN YOUR SECTOR
We are addressing unprecedented challenges that include a public health crisis and economic disruption using:
Team: fully-inclusive collaboration
Tech: the latest in communication and training technologies
Plan: a tested data-driven framework to identify and solve the most difficult problem
100% Community is a training guide for all county agency leadership and 100% New Mexico initiative participants. It provides the framework to:
Assess gaps in vital services
Plan in a collaborative process to address gaps
Act with county/city alignment to increase vital services
Evaluate all progress toward measurable results
The 100% Community book series promotes a groundbreaking model for public-private sector partnerships to achieve measurable and meaningful results.
WE WORK IN COLLABORATION WITH ALL TEN SECTORS TO CREATE SYSTEM OF SAFETY
Each of the initiatives ten action teams coordinate their work with one another, along with representatives from state, county and city government.