—Alan Webber, Mayor of Santa Fe, NM, and co-founder of Fast Company magazine
How to ensure five services in your community for thriving
ANSWERS TO YOUR QUESTIONS
We face stark challenges. Pandemics and economic disruptions make once comfortable lives vulnerable, while those already enduring adversity find life impossible. 100% Community is the reset button, providing the roadmap for how we work together in new ways to create local systems of health, safety, education and economic stability.
In 100% Community, we provide you and your community with the insights to ensure that ten vital services are working well in times both calm and chaotic. We call these services that none of us can do without, the “surviving services” that start with medical care and include behavioral health care, safe housing, secure food and transport to vital services.
Once these services are secure, we move on to ensuring access to what we call the “thriving services” which include: parent supports, early childhood learning programs, community schools, youth mentors and job training. Each of these services play a vital role in keeping us safe from challenges — both predictable and unexpected.
100% Community shows how we create a local system of readiness that makes us crisis-proof. In a world where any day can present the next public health crisis, we can make all our communities as strong and prepared as possible — ready to weather any storm guided by courage, compassion, cooperation and timely facts.
We know that by investing in strong local systems of care, safety and education, we can decrease health disparities along with adverse childhood experiences, trauma, substance misuse, violence and untreated mental health problems.
For many decades, we have faced manmade and public health and safety challenges. We have an opportunity to learn from every one of them. Explore our timeline of the challenges that children and adults have endured in the US. We also include a timeline of technological advances that has profoundly changed the way we can communicate and address crises.
We know that we can fix this fragile state of vulnerability and unpreparedness, and we know how. By harnessing data, research and technology, the public and private sectors can work together with unprecedented collaboration to ensure that ten vital services are accessible to 100% of us. These empowering services create a network of care and connectedness — the recipe for safe families and communities.
100% Community provides a tested step-by-step guide to creating a seamless local system of health, safety and training. Insights from decades of real-world experience facing crisis provide context and expertise to ensure vital local systems that leave no one behind.
Guided by 100% Community, we can make everyone’s health, safety and resilience the highest priority in times of crisis and calm. We connect and align with the work of leaders in each county including each mayor and city councilor, county commissioner, school board member, state lawmakers, and public health and crisis readiness professional. Together, with ten vital services accessible to 100%, we’re all stronger and safer.
Step 1: Create a local team. Assemble 100% Community team in each county, with representatives from each of the ten surviving and thriving sectors. Create phone/video conferencing to mobilize and organize.
Step 2: Read 100% Community to guide work. All team members read 100% Community to get in alignment on how to assess, plan, act and evaluate—as it relates to ensuring vital family and community services.
Step 3: Survey residents on access to vital services. Local teams use our 100% Community survey to ask family members in all counties about their access to the ten surviving and thriving services. 100% Community provides the steps to implement the survey in each community across a county using technology and key family destinations like grocery stores.
Step 4: Analyze data, identify gaps in services. Once survey data reveal which populations and communities lack easy access to ten key services, a local 100% Community team can analyze data to identify why gaps in services exist. 100% Community offers strategies for assessing all the reasons why services may be unavailable and how one service (like transportation) impacts another (like access to medical care).
Step 5: Begin addressing gaps in services. 100% Community initiative teams mobilize county stakeholders to begin working immediately on fixing gaps in health care and related family services. Teams work in alignment with current state, city and county efforts. 100% Community guides local teams through a data-driven process of continuous quality improvement focused on making all services accessible and all part of an interconnected countywide system.
100% Community is a comprehensive blueprint for state and city leaders working in collaboration, empowered by state-of-the-art technology to reach our urban and rural communities.
Read more about the Seven Colliding Crises and Seven Local Opportunities.
Katherine Ortega Courtney, PhD and Dominic Cappello are advocates for turning crisis into opportunities for improving systems, solving challenges using data, technology and collaboration. They know why systems that should protect us, can fail us — and teach leadership development and data-driven problem-solving. Dr. Courtney’s expertise in data analysis, continuous quality improvement, collective impact and experimental psychology guides communities and organizations through turbulent and timely change. Cappello is a health systems strategist and New York Times bestseller author, whose Ten Talks book series on family safety reached a national audience when his innovative work was featured on The Oprah Winfrey Show.
“For all of us who believe that we can make everyone’s health, safety, resilience and readiness for a crisis a priority, this book shows the way.”
—Senator Bill Soules, New Mexico State Senator
“The 100% Community initiative guides us as we embrace the opportunity to design the new systems of care and safety we urgently need.”
—Matt Probst, Medical Director, PA-C, El Centro Family Health, NM and 100% Community initiative director
“Problems and shortcomings in a society need to be identified, evaluated, and resolved using data and evidence-based methods. Unfortunately, all too often communities leave too many constituents behind as a result of poor community leadership, who tend to be driven by their own personal interest, false heuristics, and cognitive biases, instead of facts, data, and evidence-based research. 100% community does a great job of outlining a roadmap for communities to work better at serving all within the community, especially those who are the weakest and most vulnerable… children.”
—Shawn Waked, MS, CFP™ – Santa Fe
“Dr. Katherine Ortega Courtney and Dominic Cappello have not only clearly illustrated the need for a united front of services for our communities, but have now provided a road map for exactly how we can move from crisis to cohesion. The framework provided in this book makes it the most timely (and critical) book release of 2020 to date. If I could wave a magic wand and place it in the hands of every community leader — I would do it in a heartbeat. These two have once again provided the instruction manual. It is up to each of us to turn it into ACTION!”
—Erica Wade, Director, The Center, Owensboro, KY
Complete the form below to download the 100% Community ebook free-of-charge
You and your family, friends, neighbors, co-workers and community’s high school and college students can start reading now. During the COVID-19 crisis, anyone can download the PDF version of 100% Community: Ensuring 10 Vital Services for Surviving and Thriving free-of-charge. Please complete the form below to access the download.
- Our leaders are working hard to solve challenges and strengthen our systems of safety, health and security. Find your local elected leaders and stakeholders at NM LEADERS.
- Get your copy of Anna, Age Eight: The data-driven prevention of childhood trauma and maltreatment at ANNA, AGE EIGHT BOOK.
- We’re here to support every county. We look forward to connecting with you. Visit STAFF.
- For more information on the 100% Community initiative, please visit CONTACT.
- And, if you haven’t already, read more about 100% Community, the Seven Colliding Crises and Seven Local Opportunities at ABOUT.